The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Identify the issue
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Contact is initiated with the client when appropriate. Completed |
Evidence:
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The client is assisted in explaining the issue by the use of attentive listening and questioning techniques. Completed |
Evidence:
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The nature of the issue is clarified by gathering all relevant information from the client. Completed |
Evidence:
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The issue is defined as closely as possible according to the amount of information gathered. Completed |
Evidence:
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The client is advised that expert advice may be required to assist them further with their issue. Completed |
Evidence:
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Decide on preferred solution
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Options and/or strategies are identified and developed using available in-house and online reference material, product information, own experiences and sharing collective workplace knowledge. Completed |
Evidence:
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Options and/or strategies are examined and evaluated according to sound problem-solving techniques. Completed |
Evidence:
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The optimal solution is determined based on reasoned argument, appropriate evidence and sound cultural principles. Completed |
Evidence:
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Provide the preferred solution
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The recommended solution, method of application and probable outcomes are clearly explained to the client. Completed |
Evidence:
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The original source of the plant and its cultural requirements is referred to where necessary. Completed |
Evidence:
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Client requests for clarification or expansion are responded to by the use of attentive listening and questioning techniques. Completed |
Evidence:
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